In Our Cities

North Carolina’s population growth coupled with recent drought conditions has caused many public water supply systems to experience limited availability.   As a result of increasing water supply demand and the limited quantity of available treatable raw water, public water supply systems are implementing water efficiency programs.  These programs range from including water efficiency tips in water bills, utilizing reclaimed water, and offering toilet rebate programs, to having specialized staff available for the activate promotion and implementation of demand management and water efficiency programs.  Below are links to just a few examples of North Carolina local governments’ water efficiency programs.

Please contact your local public water supply system for information on water efficiency programs, educational outreach, or if you have any questions about water use.  If you're interested in finding out if there are rebates available in your area, visit the WaterSense Rebate Finder.

Water Use Rules & Restrictions
Since water is supplied and controlled at the local level, city governments or water authorities determine levels of restriction and regulation based on water supply and demand conditions, types of users and community needs and values.   A link to the current list of systems and their water restriction status can be found here.   The state also tracks total water consumption for municipalities.

North Carolina General Statute G.S. 143-355(l) requires all units of local government that provide or plan to provide public water service to prepare a Local Water Supply Plan and to update that plan at least every five years.  In addition, all community water systems that regularly serve 1,000 or more service connections or serve more than 3,000 people are required to prepare a Local Water Supply Plan.   All water systems subject to G.S. 143-355(l) are required to write an individualized water shortage response plan or implement default water use reduction measures during times of extreme or exceptional drought.   If you would like to look at your community's latest water supply plan, please visit here and click on the "plans" tab.